Terms of Service

These Terms of Service ("Terms") govern your use of this website (the "Site"), located at www.cue4success.com, and the Cue4Success Core Fundamentals Program (the "Program"). The Site and Program are operated by Cue 4 Success Limited (NZBN 9429052633720), a company registered in New Zealand, trading as "Cue4Success" ("we", "us", "our").

By using the Site, you agree to these Terms. If you don't agree with them, please don't use the Site.

1. What we offer

Cue4Success provides cuesports coaching content, including free training resources and the Cue4Success Core Fundamentals Program, created and taught by Wayne Carey.

2. Free resources & email sign-up

Some pages on the Site offer free training content (videos, PDFs, cheat sheets) in exchange for your name and email address. By submitting the form, you consent to receiving emails from us, including marketing emails about Cue4Success and the Program. You can unsubscribe at any time using the link in any email we send.

3. Purchases & course access

The Program is sold and delivered through Podia, our third-party course-hosting and payment platform. When you enroll, you'll be taken to Podia's checkout, and your purchase, account, and course access are subject to Podia's own terms of service and privacy policy, in addition to these Terms. We don't collect or store your payment details ourselves.

4. Refunds

Any refund policy applicable to a purchase is the one shown to you on the checkout page at the time of purchase. Contact us at media@cue4success.com if you have a question about a specific order.

5. Intellectual property

All content on the Site and in the Program — including video, text, graphics, and downloadable materials — is owned by Cue 4 Success Limited or used with permission, and is protected by copyright and other intellectual property laws. Purchasing the Program gives you a personal, non-transferable licence to use the materials for your own learning. You may not copy, resell, redistribute, or publicly share Program content without our written permission.

6. No professional or medical advice

Coaching content on this Site is for general informational and educational purposes. It isn't medical, health, or safety advice. Playing pool/billiards carries some inherent physical risk (e.g. repetitive strain, minor injury) — use your own judgment and play within your physical limits.

7. No guaranteed results

We share methods that have worked for many players, but individual results depend on practice, ability, and circumstances outside our control. We don't guarantee any specific outcome, ranking, or skill level from using our content or the Program.

8. Acceptable use

You agree not to use the Site to:

• Break any applicable law;
• Attempt to gain unauthorized access to the Site or its systems;
• Scrape, copy, or resell Site content without permission; or
• Interfere with the Site's normal operation.

9. Third-party links & services

The Site links to third-party services, including Podia (course hosting & checkout), YouTube, Facebook, and MailerLite (email delivery). We aren't responsible for the content, policies, or practices of these third parties — please review their own terms and privacy policies.

10. Disclaimer & limitation of liability

The Site and its content are provided "as is" without warranties of any kind, to the fullest extent permitted by law. To the fullest extent permitted by New Zealand law, Cue 4 Success Limited won't be liable for any indirect, incidental, or consequential loss arising from your use of the Site or Program.

11. Changes to these Terms

We may update these Terms from time to time. Changes take effect once posted on this page; continuing to use the Site after a change means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of New Zealand, and any dispute will be subject to the exclusive jurisdiction of the courts of New Zealand.

13. Contact

Questions about these Terms? Email us at media@cue4success.com.